buddyboss

Introduction

The Homelessness Learning Hub (HLH) is a project started by the Canadian Observatory on Homelessness and is funded by the Government of Canada. It serves as an important resource for professional growth and strengthening community efforts in Canada’s sector that helps the homeless. The HLH provides training and materials that are based on the best methods and research with solid evidence. To improve its online learning, the HLH needed significant changes and were looking for a solid LMS system to meet their needs. Working with VerticalWave Solutions, we have been partners for many years and on many projects. Our goal was to create an engaging online platform that follows the newest standards in UI/UX design.

Challenge

The current HLH platform was created using Drupal 7, which is now old and doesn’t have the latest UI/UX design or the flexibility we wanted for a good learning experience. Our task was to update the Learning Management System (LMS). We didn’t just plan to start over, but to make it better and bigger. Our goals included adding new features, giving access to new tools, and organizing the content (like trainings, resources, and categories) to make it easier to find. We also wanted to keep the existing user database safe.

Analysis

Our collaborative analysis with HLH identified the essential attributes for a state-of-the-art Learning Management System:

• A lightweight infrastructure capable of supporting a vast user base without compromising performance.
• An intuitive LMS that facilitates easy access to content and tools, ensuring a logical progression through training materials.
• Effective content and user management capabilities.
• The flexibility to incorporate future enhancements without the need for extensive coding.
• Bilingual support, alongside custom content types, taxonomies, and functionalities.
• Advanced search and filtering options.
• Economically viable development and maintenance costs.

Solution

As experts in WordPress development, we saw its potential to better serve the HLH’s needs, offering improvements over Drupal in security, flexibility, and cost savings. We looked at various LMS options that work with WordPress and chose LearnDash for its wide range of course management tools. We also used the BuddyBoss theme and platform for its features in user sign-ups, profile handling, and tracking progress.

Our team carefully set up the WordPress system, BuddyBoss theme, and LearnDash LMS, adding special content types like collections, courses, and resources. We moved all the data from Drupal to the new WordPress LMS. This included courses, lessons, resources, collections, over 1500 users, and related media. After moving the data, we added custom UX/UI improvements and other specific features the client wanted.

Results

Launched in 2021, the Homelessness Learning Hub, powered by WordPress and enhanced with the BuddyBoss Pro theme/platform and LearnDash LMS, has evolved into a premier online training platform. It now boasts a rich array of content and advanced features, catering to the diverse needs of its users. Following several updates focused on improving visuals, UI/UX, and core functionalities, the platform has seen its user base grow from 1500 to over 8000.

VerticalWave Solutions remains committed to providing continuous support and updates, ensuring the HLH LMS remains at the forefront of online education in the homeless-serving sector.This case study exemplifies the transformative power of WordPress and LearnDash in creating an engaging, efficient, and accessible online learning environment.