technology

12
Dec

Benefits and Challenges of Working With Remote Developers

So, you have a big project on your hands and don’t have the man power to get it done, but your company is not yet ready to hire in-house developers? Or maybe you need to complete an in-house web or mobile project but lack the technical expertise of a dedicated software development team?

The solution is simple, get in touch with a reliable remote developers team and outsource the work. There’s also the option of hiring freelancers, but you need to be careful here, as things can go wrong fast, if you’ve never done this before.

There are some good freelancers out there without doubt, but you can’t always rely on the freelance job sites reviews to pick the best of them. Making the wrong choice could bring a world of pain including project going over budget, timeline delays, poor execution, lack of quality control and the list goes on.

How can a remote developer team bring value added to your project and company? The answer is simple, but only if you choose the right developers for the job: it can help you reduce costs, can stick to a predefined timeframe and budget, can deliver projects at high standards and offer ongoing support.

Moreover, good developers don’t just execute tasks, but offer insights, suggestions on how to make improvements and optimize the project to achieve the end goals and scope.

However, besides proven experience, accurate communication and constant feedback are the keys when working with remote developer teams. Language barriers, misunderstood requirements, poor management, time zone limitations can all become impediments for both parties.
That’s why you need to make sure that the entire collaboration is thoroughly supervised and managed. Of course you need skilled people on your side too, but an experienced task and project manager on the remote team side makes a real difference. This role can successfully mitigate all risks that can arise during the project.

Although, understandably some companies are reluctant to engage remote developers teams, because of the downsides mentioned earlier, the benefits far outweigh the potential risks. Hiring remote developers on demand is a viable solution for the fast-evolving and interactive digital world today. Flexibility is no longer a downside, but an asset, especially when it is professionally managed.

Still don’t really know how to approach the remote development team solution? Here are a few aspects to keep in mind if you consider hiring developers on-demand and want to make sure the collaboration is resourceful and successful:

  • Make sure you hire the right team (check their experience, talk to previous clients, verify coding expertise to match your needs and do not rely on web reviews only).
  • Have a well put together set of requirements, specifying clear details.
  • Set clear project milestones.
  • Make sure the team is well managed by an experienced project manager on both sides.
  • Make sure that proper communication and feedback is established, using the right tools and processes.
  • Set a clear budget and timeline for the project.
  • Keep the remote team engaged and in the loop.
  • Seek teams that offer ongoing support and can bring value added to the project through their experience.
15
Aug

Chatbot Factory Launched

We’re proud to announce the launch of our latest service, Chatbot Factory, aimed to deliver out-of the box, cost-effective and automated Facebook solutions to simplify the interaction between users and companies or organizations. The VerticalWave Solutions department behind Chatbot Factory gathers a team of enthusiastic coders and designers, skilled in artificial intelligence and non-artificial intelligence Facebook chatbots programming.

Facebook Chatbots can prove really useful and help your customer support and sales team in a constructive way, easing their work. We’re experts in programming them to assist your company with user and client engagement through your Facebook page, by turning it into an engaging and interactive gateway.

Our chatbots integrate with the Facebook messenger and are able to respond accurately and in real time to user inquiries. They can provide basic info regarding products and services, but also perform complex tasks like manage sales and shipping services. They are easy to deploy and do not require programming skills to be configured and managed. Moreover, they can be adapted to virtually any industry sector.

Chatbot Factory chatbots come in two ‘flavors’ to bridge the machine-human interaction gap and serve your company’s needs:

  • AI programmed: they learn patters based on user interaction and are able to develop a human-like behavior to drive and automate conversation and services
  • Non-AI programmed: they interact with users based on specialized preset rules and options set on your side to deliver specific responses

Both Facebook chatbot versions are designed to mimic human behavior and engage your users, customers and potential customers in an intuitive way, automating and even improving customer support, sales, analytics and an entire set of other useful services to boost your company’s ROI.

19
Dec

Chatbots – Modern AI for the Modern Web

Chatbots start to represent the next generation of web services for the modern Internet environment. Chatbots interact with real users, simulating (or should we say emulating?) real people. The code behind a chatbot is complex, and based on AI-related technology. This code allows a chatbot to intelligently interact with a multitude of users via a specific chat voice or text enabled platform, behaving in a human-like way. Technology is advancing fast, and even applications in which two chatbots can communicate with each other emerge.

One of the best things about chatbots is that they can be integrated with virtually any chat system or website, as long as they are designed and programmed accordingly. Important social networking platforms, companies and portals have already embraced the chatbot system. Although the technology is rather incipient, the results are outstanding and users interacting with chatbots show a growing interest in this kind of service.

More precisely, one of the usual chatbot applications is to guide visitors of a particular site or portal throughout its content. They can provide answers and solutions to questions like what product or service best suits a person based on certain requirements. Another useful job a chatbot can accomplish is to make the browsing experience more intuitive and enhance the user’s experience or provide selective advice. Chatbots can also collect data based on user preferences for future website improvements. Chatbot applications cover a wide range services, from sports and weather to complex industry sectors like banking and finance.

As said, chatbots behave in a human-like way, based two distinct technologies: pre-programmed sets of rules and machine learning. Machine learning is an advanced tech, using dynamic AI systems. Chatbots based on this tech are intuitive and can understand language (spoken or written). Since they can “learn” certain user patterns from conversations, they develop new “skills” and can adapt to various situations and resolve particular tasks on the fly, therefore can be integrated with almost any type of website across all popular operating systems, like Windows, Android, iOS and more. Moreover, the code behind chatbots is flexible and can be integrated with the majority of content management systems: Drupal, Joomla, WordPress and others.

These chatbots, based on machine learning technology, are a new niche in today’s Internet environment, but store infinite potential in terms of technology and productivity and definitely represent the future of human-computer interaction.